About our CEO (Certified Etiquette Officer)

Elena Brouwer, Director and Chief Etiquette Officer of the International Etiquette Centre, has developed an exclusive and effective strategy that incorporates business etiquette, international protocol, and personal image branding for a worldwide and world-class clientele. Highly regarded as an authority on international business etiquette and protocol, Elena travels throughout the U.S. and internationally as an expert speaker, educator, and presenter. Recently quoted in an article from the Washington Post. Read – How do you practice social distancing on a plane?

Together with her team of consultants and specialists, Elena offers corporate training seminars on cross-cultural, interpersonal business skills, dining manners, and enhanced customer service skills. These seminars can help you create confidence and trust from your clientele. Additionally, Elena provides your executives and staff members with the tools to protect and elevate your corporate image significantly. Elena’s business seminars, along with her public speaking presentations, engage the participants and provide the skills to be more effective in daily business interactions, both domestically and in the global arena. Raised in the U.S., Elena draws on her own culturally-rich genealogy that includes Chinese, Spanish, Irish, and Jewish ancestry. Her lifelong exposure to a variety of cultures and customs is key in providing the caliber of international etiquette training that your business demands of its representatives. When it comes to good manners, it is Elena’s belief that “It is what you don’t know that will hurt you.”

A certified international etiquette consultant from the Protocol School of Washington, Elena is an instructor of etiquette and communication courses at the University of Miami. She is also a certified image consultant and customer service consultant. She serves as an Ambassador of Commerce for Florida At-Large, and is fluent in both English and Spanish. Elena is certified by the Women’s Business Enterprise National Council (WBENC), among the most widely recognized and respected business certifications in the U.S. The hallmarks of working with Elena are professionalism, integrity, and diplomacy.

For more information

Please feel free to contact her: (954) 921-0565 / (305) 332-4527 or via email elena@etiquettecentre.com. Learn more about Business Etiquette Training services.